Privacy policy

Please review our Privacy Notice, which explains our practices and also governs your use of KindSox Services. Our Privacy Notice is available below.

Risk of Loss, returns/refunds & title

The risk of loss and title for items purchased by you from KindSox pass to you upon our delivery of the items to the carrier. Conversely, we do not take title to returned items until the item is received at our fulfilment centre. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item. You are responsible for reviewing the contents of your returns prior to shipment back to us. We are not responsible for any additional items that might accompany your returned items. Any such items are subject to destruction, and we have no obligation to return them to you. For more information about refunds and returns, please see our Shipping & Return Policy.

Product descriptions; Typographical errors; site content

KindSox attempts to be as accurate as possible. However, KindSox does not warrant that product descriptions or other content of any KindSox Service is 100% accurate, complete, reliable, current, or error-free. If a product offered by KindSox is not as described, your sole remedy against us is to return it in an unused condition and request a refund for such item. If any other KindSox Service is not as described, your sole remedy against us is to request a refund for such KindSox Service.

In the event a product or service is listed at an incorrect price or with incorrect information (due to typographical error or error in pricing or product information received from our suppliers), we shall have the right to refuse or cancel any orders placed for such product or service. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the charge.

Content provided on KindSox.com is solely for informational purposes. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health-related condition or before engaging in any physical activity using our products or services. User Submissions or opinions expressed on KindSox Services are that of the individual expressing such Submission or opinion and may not reflect our opinions. Product representations expressed on KindSox.com are that of the vendor and are not made by us, unless otherwise noted.

Our websites may contain links or ads to other sites that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of, or content located on or through, any such site, and the inclusion of third party sites does not imply endorsement by KindSox or Duke Brothers Ltd.

Terminal and Effect of Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate or revoke any or all of your permissions granted under these Conditions of Use. Upon such termination or revocation, you shall immediately cease all access to and use of all KindSox Services, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of KindSox.com or any other KindSox website in whole or in part. Any termination of these Conditions of Use shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Disclaimer and Limitation of Liability

KINDSOX SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH KINDSOX SERVICES ARE PROVIDED BY KINDSOX ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. KINDSOX MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF KINDSOX SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH KINDSOX SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF KINDSOX SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, KINDSOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, DATA ACCURACY, DATA SECURITY, AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KINDSOX.COM MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. KINDSOX DOES NOT WARRANT THAT KINDSOX SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH KINDSOX SERVICES, KINDSOX’ SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM KINDSOX ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, KINDSOX WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY KINDSOX SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY KINDSOX SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AMOUNT YOU PAID US FOR THE APPLICABLE PRODUCT OR SERVICE.

Disputes, Remedies & Applicable Law

Any dispute or claim relating in any way to your use of any KindSox Service, or to any products or services sold or distributed by KindSox or through KindSox.com or any other KindSox website will be resolved by binding arbitration, rather than in court.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered office in the United Kingdom, KindSox, Duke Brothers Ltd, Windsor House, 262 Windsor Street, Birmingham. B7 4DX. United Kingdom. The arbitration will be conducted under British Law, including any Consumer-Related Disputes. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in County County, Birmingham.

You and KindSox both agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration you and KindSox each respectively waive any right to a jury trial. You and KindSox also both agree that either of us may bring suit in court to enjoin infringement or other misuses of intellectual property rights.

What personal data is collected from you?

Personal data

Under the Data Protection Laws, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical physiological, genetic, mental, economic, cultural or social identity of that natural person.

When you:

  • visit our website;

  • create and place an order;

  • sign up to create an account or log in to your account;

  • when you subscribe to Kindsox newsletter

  • when you sign for our donation program

we will collect certain identity and contact data such as:

  • First name and surname

  • Email address

  • Postal address

  • Phone

  • Date of birth

  • Nationality

 

We may also ask you for personal data when you enter a promotion sponsored by Kindsox.com

 

We may also ask you to complete donation sign ups for our program that we can use for marketing purposes regarding the program and the brand, although you do not have to sign to them, and we will ask for you to provide personal data when you submit the sign ups.

 

Tailored Advertising
Kindsox uses third-party services to advertise our products and services to you after you visit our Site. We and our third-party vendors use cookies and other online tracking technologies on our Site and in third-party services (including in emails and advertisements and on other digital properties) to track your activities across time and services for purposes of associating the different devices you use, and delivering relevant Tailored Advertising and/or other content to you and others on our Site and in third-party services or third-party digital properties after you have left our Site. In addition to the use of such online tracking technologies, we may also upload customer lists (including email addresses) to third-party service providers, such as Facebook and Google, to have customized ads served to people (or people similar to people) who have visited our Site (“Matched Ads”). “Matched Ads” may be considered a kind of Tailored Advertising.

Your Choices
Unsubscribe/Right to Withdraw Consent
If you do not want us to contact you or send you information by email, postal mail and/or telephone, or if you would like to change any of the information that you have previously provided to us, please let us know by emailing us at info@kindsox.com. You may also unsubscribe from receiving our newsletters, marketing and promotional materials by following the unsubscribe link in our marketing and promotional emails or the instructions provided in any other communication we send.

Modification & Severability

We reserve the right to make changes to our websites, policies, Service Terms, and these Conditions of Use at any time and without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address

KindSox.com C/O Duke Brothers Ltd, Windsor House 262 Windsor Street, Birmingham. B7 4DX. United Kingdom